MetaDirectory
See also:
- AI-Reply.Com
Offer help desk, referral tracking and customer support systems. - AskIt Systems
Offers an outsourced, Web-based customer service system that learns from the customer's questions. - AthenaRMS
Features include request management, trouble ticket management, Web-form and email handling, and multi-database support. - Avensoft
Web-based multi-functional help desk software. - Bankoi HelpDesk Software
A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests. - Big Web Desk
Completely Web-based help desk, ticketing service, and request management software. - Business Resources Online
Background, and information about help desk software. - CDN Systems
Web-based help desk software with Microsoft Access and MS SQL integration. - Cerberus Helpdesk
Browser-based email management and trouble ticket system. - CRMdesk
Automates online customer support and knowledge base creation through the Internet. - Cynergy
Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting. - DeskPRO.com
An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation. - e11
Provides online customer support solutions with email support, asset management, and trouble ticket. - E-Business Application Suite
Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing. - Eden Corporation
Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management. - Expinion.Net
Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access. - Ezyhelpdesk
A fully featured online help desk system comprising descrete sections for the clients, staff and administrator. - Ferrysoft Limited
Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition. - FootPrints Web-based Help Desk
FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. - Freedom Communications
Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help. - GroupSoft Systems
Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes. - Help Desk Assistant
A web-based application that allows to track support issues via a Microsoft web server. - HelpDesk Connect
Features include problem tracking, auto escalation, FAQ builder and embedded customer database. - HelpDesk Pro
Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue. - HelpDesk System
Help desk specifically for recording and monitoring requests for repairs or other works at properties. - HelpLine Incident Management
A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification. - HelpSTAR Software
Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments. - Hostedware
Affordable web-based help desk application and database. - Incident Monitor
Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management. - Infra Corporation
Help desk and change management (web-enabled) software used by government and corporations around the world. - iQHelpDesk
A browser based help desk and asset management set, with optional customization offered. - IssueTrack
Help desk and issue tracking software with knowledge base, email notification and escalation functionality. - Kayako Web Solutions
Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter. - KnT Solutions, Inc.
Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality. - Liberum Help Desk
Free, web based help desk software written in ASP. Offers email notification and reporting features. - LiveTime Software
Provides real-time management reporting and problem resolution. - Modern Thinking Inc
Offer an application for tracking and managing both customer support issues and internal work items. - osTicket Open Source Project
A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free. - OTRS
An Open source Ticket Request System with various features to manage customer telephone calls and e-mails. - Parature
Provides Web-based software for online customer service, help desk and customer relationship management. - PerlDesk
Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites. - The PHP Support Desk
Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators. - ReadyDesk
Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base. - Revelation Help Desk
Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules. - RightNow Technologies
Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations. - ScorpioSoft
Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application. - Seeker
A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality. - Serio
Offers helpdesk software with change management, SNMP network auditing and monitoring. - Sitehelpdesk
Helpdesk software with options for software and hardware inventory management. - Spectrum Research
Introduces the developers of the web based Spectrum HelpDesk customer support system. - SPoTS
Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups. - Support-Works
Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base. - Taskman Pro
Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification. - Tenrox Incident Management
Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking. - TicketXPert.NET
Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation. - Trouble Ticket Express
Open source web based help desk system written in Perl for Unix and Windows servers. - VersaSRS
Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents. - WebTTS
Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind. - WonderDesk
Organize and track support e-mail calls with help desk software. - World Desk Pro
Customizable help desk based upon the Microsoft .Net Framework. - Yudo
A free ASP based support and trouble ticket system, including instant download.
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