MetaDirectory
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See also:
- Business: Business Services: Quality Control and Tracking: Software (95)
- Business: Customer Service: Software (44)
- Computers: Software: Configuration Management: Bug Tracking (90)
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- Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. - Control-F1
Provides enterprise solutions for live and automated support. - Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting. - Double IS
Software enabling facility managers to track work orders, room booking, and building maintenance. - Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions. - HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. - Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. - Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. - LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. - The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues - NetHelpDesk
Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. - NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. - PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT - Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. - Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management. - Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software. - Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. - World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
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