MetaDirectory
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See also:
- Computers: Internet: Web Design and Development: Hosted Components and Services: Customer Service (4)
- Computers: Software: Marketing: Sales and Marketing Productivity (163)
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- Actricity
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service. - Aestiva
Web-based solutions including help tickets, knowledge base, contact management, and email management. - Aexis
Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications. - Blue Tahiti Software Ltd
Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts. - Castle CRM
Providers of CRM data integration solutions. Resource library, list of clients. Contacts. - Charter Continuum
Customer relationship management with software for handling customer feedback ensuring customer retention. - Chordiant Software
Business process automation and customer service applications. Includes products, services, and clients. - Cloudgate, Ltd.
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels. - CRM Software Solutions
Provides information about customer relationship management for businesses. - CRM Technologies Ltd.
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details. - CRM4Insurance
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace. - CScontact
Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required). - CustomerFAQs Solutions Ltd.
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts. - eAssist
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel. - FrontRange Solutions
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform. - InterFAQs
Featured automated FAQ system and knowledge base software. List of features, demo. - Knova
Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site. - Knowledge Base
Multi-user system enhances self-service customer support, help desk operations, and document management applications. - Medallia
Provides turnkey customer feedback solutions. Product details, and company news. - Orasi Software, Inc. - IdeaScope
Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions. - PhaseWare, Inc.
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process. - Practical Solutions Inc.
Offers a software package for service industry companies. - Precision
Developer of help desk solutions. - Q-go
Customer communications software based on natural language technology. - Querybot Systems
Automated knowledge base and interactive FAQ systems intended for small businesses. - QueueVision Inc.
Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts. - RaiderCSS
Provides real time web based Java customer support software and live help solutions. - Ransys Ltd.
Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback. - Rapid Stability Incorporated
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts. - Respond UK Plc
Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts. - ResponseTek Networks Corp.
Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. - Satmetrix Systems
Software and services company focused on customer experience management. - ScandiaCom
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. - The Service Manager - TSM
Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts. - Simon Dutton Associates Ltd
Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO. - Skywire Software
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process. - Square Systems Ltd - Opinion-8
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires. - SupportSentry
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. - Transversal Corporation Ltd
Offers call centre knowledge management solutions. List of products. Contacts. - Tree Management Systems, Inc.
Customer management software for tree, lawn, and landscape companies. - Ulysses CRM
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies. - ViewsCast
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts. - Vuechat
Web-based customer service solutions with webcam video. - Witness Systems
Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
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